1. INTRODUCTION
Welcome to HUMANITY.
These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.
Throughout these Terms, the words "HUMANITY", "we", "us", and "our" refer to the HUMANITY brand and the business operating this website. The words "you" and "your" refer to the customer or visitor accessing our website.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
If you do not agree with these Terms, please do not use our website or purchase our products.
HUMANITY operates under the applicable business registration and tax identification details of its legal owner. Our website is humanityoriginal.com. For any inquiries, please contact us at info.humanityoriginal@gmail.com.
2. ABOUT HUMANITY
HUMANITY is a brand focused on gymwear, sportswear, padelwear and padel equipment, accessories, and lifestyle products. It is also a community that organizes events such as running sessions, meetups, padel tournaments, and more.
Our mission is to promote authenticity, respect, personal growth, and positive change through our products and community.
For questions regarding these Terms or our products, please contact us using the contact details provided on our website.
Business information:
Brand name: HUMANITY
Website: humanityoriginal.com
Business owner / Legal entity: Anonymous
Business address: Anonymous
Tax identification number: Anonymous
Contact email: info.humanityoriginal@gmail.com
3. ELIGIBILITY AND USE OF THE WEBSITE
By using this website, you confirm that you are legally entitled to enter into a purchase agreement under the laws applicable to you.
You agree not to use our website for unlawful purposes, interfere with its operation, attempt unauthorized access to our systems, or engage in fraudulent activities.
We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or website security, subject to applicable law.
4. PRODUCTS AND AVAILABILITY
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and specifications are accurate.
However, colors may appear differently depending on your device and screen settings.
Product availability may change without notice. We reserve the right to discontinue products or limit quantities where reasonably necessary, subject to our obligations under applicable law.
If a product becomes unavailable after you place an order, we will contact you and arrange an appropriate solution, including a refund where applicable.
5. PRICES AND TAXES
All prices displayed on our website will be shown in the currency indicated at checkout.
Applicable taxes and delivery charges will be disclosed before you complete your purchase.
We reserve the right to update product prices at any time. Price changes will not affect orders that have already been accepted, except where correction of a genuine pricing error is legally permitted.
If a clear and material pricing error occurs, we will contact you before proceeding with the affected order and provide any options required by applicable law.
6. ORDERS AND CONTRACT FORMATION
When you place an order, you are submitting a purchase request for the selected products.
You will receive an order confirmation by email acknowledging receipt of your order. This acknowledgment does not necessarily mean that the order has been accepted or dispatched.
The purchase contract will be formed in accordance with the order acceptance process communicated during checkout and applicable law.
We reserve the right to refuse or cancel an order where legally justified, including cases involving suspected fraud, payment authorization failures, or genuine stock errors.
If we cancel an order after payment has been collected, we will arrange a refund of the amount due.
7. PAYMENT METHODS
We accept the payment methods displayed at checkout, which may include credit and debit cards and supported digital wallets.
Payments are processed through authorized third-party payment providers.
We do not intentionally collect or store full payment card details on our own systems when payment processing is handled by an external provider.
By submitting an order, you confirm that you are authorized to use the selected payment method.
Your order may be delayed or cancelled if payment cannot be authorized or completed.
8. SHIPPING AND DELIVERY
HUMANITY ships to the destinations available during checkout.
Shipping costs are calculated according to the delivery destination, selected shipping method, and order characteristics.
Customers will be informed of the applicable shipping costs before confirming their purchase.
Estimated delivery times will be communicated during checkout or in the relevant shipping information.
Unless a different delivery period has been agreed, orders will be delivered without undue delay and within the maximum period established by applicable law.
HUMANITY is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer, without prejudice to applicable consumer rights.
Customers must provide a valid delivery address and accurate contact information.
If delivery cannot be completed because the customer provided incorrect information or failed to cooperate with reasonable delivery arrangements, any additional costs legally attributable to the customer may be charged.
Where a delivery problem is attributable to HUMANITY or its contracted carrier, the customer's statutory rights remain unaffected.
9. SHIPPING RISK AND RESPONSIBILITY
HUMANITY remains responsible for the products until the customer, or a person designated by the customer other than the carrier, takes physical possession of them.
If a shipment is lost or damaged before delivery, HUMANITY will provide the remedies required by applicable law.
Customers are encouraged to inspect their packages upon delivery and report visible damage as soon as reasonably possible.
Failure to report damage immediately does not eliminate the customer's statutory rights.
10. RIGHT OF WITHDRAWAL — 14 DAYS
In accordance with Spanish and European Union consumer protection legislation, consumers generally have the right to withdraw from an online purchase within 14 calendar days without providing a reason.
The withdrawal period begins on the day the customer, or a designated third party other than the carrier, receives the products.
For orders delivered in separate shipments, the period generally begins upon receipt of the final product.
To exercise this right, customers must communicate their decision to HUMANITY through a clear statement before the withdrawal period expires.
Customers may contact:
info.humanityoriginal@gmail.com
Customers must return the products within 14 calendar days after communicating their withdrawal.
The customer is responsible for the direct cost of returning the products, except where HUMANITY is legally required to cover these costs or has expressly agreed to do so.
HUMANITY does not provide prepaid return labels for change-of-mind returns unless expressly stated otherwise.
11. RETURN CONDITIONS
Customers may examine products to determine their nature, characteristics, and functioning, as they would reasonably be permitted to do in a physical store.
Customers are responsible for any diminished value resulting from handling beyond what is necessary for that purpose.
For clothing, customers may try on garments to check their size and fit.
However, excessive use, washing, damage, stains, or alterations may result in a deduction reflecting the actual diminished value of the returned product.
For padel rackets, customers may inspect the product and its characteristics.
Playing with a racket, causing scratches, damaging its surface, or subjecting it to excessive handling may result in a deduction reflecting the actual loss of value.
Any deduction will be assessed individually and must be justified.
HUMANITY does not automatically refuse statutory withdrawals solely because the original packaging has been opened.
Customers are encouraged to return products with their original packaging, labels, and accessories whenever possible.
Missing packaging or labels may be considered only where they cause a demonstrable reduction in the product's value.
These conditions do not affect statutory remedies for defective or non-conforming products.
12. REFUNDS
When a customer validly exercises their statutory right of withdrawal, HUMANITY will refund the payments required by law.
This includes the applicable standard outbound delivery costs.
Additional costs resulting from the customer's choice of a delivery method more expensive than the least expensive standard delivery option offered may be excluded from the refund.
Refunds will be issued without undue delay and within 14 calendar days after HUMANITY is informed of the customer's decision to withdraw.
Where legally permitted, HUMANITY may withhold the refund until the returned products have been received or the customer provides evidence of having sent them back, whichever occurs first.
Refunds will normally be processed using the original payment method, unless the customer expressly agrees otherwise and incurs no additional cost.
HUMANITY reserves the right to make legally permitted deductions for diminished product value caused by excessive handling.
13. PADEL RACKET CARE AND USE
HUMANITY padel rackets are designed for their intended sporting purpose.
Customers should follow reasonable care and maintenance recommendations.
Examples of potentially damaging conduct include:
- Intentionally striking hard surfaces.
- Exposing rackets to extreme temperatures.
- Improper storage.
- Unauthorized structural modifications.
- Using the racket for purposes unrelated to its intended sporting function.
Damage caused solely by misuse or external accidents is not considered a manufacturing defect.
However, the existence of visible damage or signs of use does not automatically exclude a customer's statutory guarantee rights.
HUMANITY will assess warranty claims individually and in accordance with applicable consumer legislation.
14. LIMITED COLLECTIONS AND EXCLUSIVE RELEASES
HUMANITY may release products in limited quantities or exclusive collections.
These products may not be restocked once sold out.
We reserve the right to establish reasonable purchase limits and promotional conditions.
Unless a statutory exception applies, limited-edition status does not remove the customer's right of withdrawal or legal guarantee.
15. COMMUNITY AND EVENTS
HUMANITY may organize or collaborate in sporting and community events, including padel tournaments, running sessions, social gatherings, and other activities.
Participation in specific events may be subject to separate registration requirements, participation conditions, safety rules, and event-specific terms.
Any event participation fees, cancellation conditions, and applicable consumer rights will be communicated before registration.
Participation in sporting activities may involve inherent physical risks.
Participants are expected to follow reasonable safety instructions and event regulations.
Nothing in these Terms excludes liability that cannot legally be limited or excluded.
16. CUSTOMER SUPPORT
For questions regarding orders, shipping, returns, product guarantees, or these Terms & Conditions, please contact:
HUMANITY
Website: humanityoriginal.com
Email: info.humanityoriginal@gmail.com
BE REAL, BE HONEST.
HUMANITY — MORE THAN A BRAND.
ANNEX — MODEL WITHDRAWAL FORM
(COMPLETE AND RETURN THIS FORM ONLY IF YOU WISH TO WITHDRAW FROM THE CONTRACT)
TO: HUMANITY, A SPORTSWEAR, PADEL EQUIPMENT AND LIFESTYLE BRAND BASED IN SPAIN, OPERATING THROUGH THE WEBSITE HUMANITYORIGINAL.COM (EMAIL: INFO.HUMANITYORIGINAL@GMAIL.COM).
I HEREBY GIVE NOTICE THAT I WITHDRAW FROM MY CONTRACT OF SALE OF THE FOLLOWING GOODS:
— PRODUCT(S): __________________________________
— ORDER NUMBER: __________________________________
— ORDERED ON (*) / RECEIVED ON (*): __________________________________
— NAME OF CONSUMER(S): __________________________________
— ADDRESS OF CONSUMER(S): __________________________________
— SIGNATURE OF CONSUMER(S) (ONLY IF THIS FORM IS NOTIFIED ON PAPER): __________________________________
— DATE: __________________________________
(*) DELETE AS APPROPRIATE.
TERMS AND CONDITIONS
1. INTRODUCTION
Welcome to HUMANITY.
These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.
Throughout these Terms, the words "HUMANITY", "we", "us", and "our" refer to the HUMANITY brand and the business operating this website. The words "you" and "your" refer to the customer or visitor accessing our website.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
If you do not agree with these Terms, please do not use our website or purchase our products.
HUMANITY operates under the applicable business registration and tax identification details of its legal owner. Our website is humanityoriginal.com. For any inquiries, please contact us at info.humanityoriginal@gmail.com.
2. ABOUT HUMANITY
HUMANITY is a brand focused on gymwear, sportswear, padelwear and padel equipment, accessories, and lifestyle products. It is also a community that organizes events such as running sessions, meetups, padel tournaments, and more.
Our mission is to promote authenticity, respect, personal growth, and positive change through our products and community.
For questions regarding these Terms or our products, please contact us using the contact details provided on our website.
Business information:
- Brand name: HUMANITY
- Website: humanityoriginal.com
- Business owner / Legal entity: Anonymous
- Business address: Anonymous
- Tax identification number: Anonymous
- Contact email: info.humanityoriginal@gmail.com
3. ELIGIBILITY AND USE OF THE WEBSITE
By using this website, you confirm that you are legally entitled to enter into a purchase agreement under the laws applicable to you.
You agree not to use our website for unlawful purposes, interfere with its operation, attempt unauthorized access to our systems, or engage in fraudulent activities.
We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or website security, subject to applicable law.
4. PRODUCTS AND AVAILABILITY
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and specifications are accurate.
However, colors may appear differently depending on your device and screen settings.
Product availability may change without notice. We reserve the right to discontinue products or limit quantities where reasonably necessary, subject to our obligations under applicable law.
If a product becomes unavailable after you place an order, we will contact you and arrange an appropriate solution, including a refund where applicable.
5. PRICES AND TAXES
All prices displayed on our website will be shown in the currency indicated at checkout.
Applicable taxes and delivery charges will be disclosed before you complete your purchase.
We reserve the right to update product prices at any time. Price changes will not affect orders that have already been accepted, except where correction of a genuine pricing error is legally permitted.
If a clear and material pricing error occurs, we will contact you before proceeding with the affected order and provide any options required by applicable law.
6. ORDERS AND CONTRACT FORMATION
When you place an order, you are submitting a purchase request for the selected products.
You will receive an order confirmation by email acknowledging receipt of your order. This acknowledgment does not necessarily mean that the order has been accepted or dispatched.
The purchase contract will be formed in accordance with the order acceptance process communicated during checkout and applicable law.
We reserve the right to refuse or cancel an order where legally justified, including cases involving suspected fraud, payment authorization failures, or genuine stock errors.
If we cancel an order after payment has been collected, we will arrange a refund of the amount due.
7. PAYMENT METHODS
We accept the payment methods displayed at checkout, which may include credit and debit cards and supported digital wallets.
Payments are processed through authorized third-party payment providers.
We do not intentionally collect or store full payment card details on our own systems when payment processing is handled by an external provider.
By submitting an order, you confirm that you are authorized to use the selected payment method.
Your order may be delayed or cancelled if payment cannot be authorized or completed.
8. SHIPPING AND DELIVERY
HUMANITY ships to the destinations available during checkout.
Shipping costs are calculated according to the delivery destination, selected shipping method, and order characteristics.
Customers will be informed of the applicable shipping costs before confirming their purchase.
Estimated delivery times will be communicated during checkout or in the relevant shipping information.
Unless a different delivery period has been agreed, orders will be delivered without undue delay and within the maximum period established by applicable law.
HUMANITY is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer, without prejudice to applicable consumer rights.
Customers must provide a valid delivery address and accurate contact information.
If delivery cannot be completed because the customer provided incorrect information or failed to cooperate with reasonable delivery arrangements, any additional costs legally attributable to the customer may be charged.
Where a delivery problem is attributable to HUMANITY or its contracted carrier, the customer's statutory rights remain unaffected.
9. SHIPPING RISK AND RESPONSIBILITY
HUMANITY remains responsible for the products until the customer, or a person designated by the customer other than the carrier, takes physical possession of them.
If a shipment is lost or damaged before delivery, HUMANITY will provide the remedies required by applicable law.
Customers are encouraged to inspect their packages upon delivery and report visible damage as soon as reasonably possible.
Failure to report damage immediately does not eliminate the customer's statutory rights.
10. RIGHT OF WITHDRAWAL — 14 DAYS
In accordance with Spanish and European Union consumer protection legislation, consumers generally have the right to withdraw from an online purchase within 14 calendar days without providing a reason.
The withdrawal period begins on the day the customer, or a designated third party other than the carrier, receives the products.
For orders delivered in separate shipments, the period generally begins upon receipt of the final product.
To exercise this right, customers must communicate their decision to HUMANITY through a clear statement before the withdrawal period expires.
Customers may contact:
info.humanityoriginal@gmail.com
Customers must return the products within 14 calendar days after communicating their withdrawal.
The customer is responsible for the direct cost of returning the products, except where HUMANITY is legally required to cover these costs or has expressly agreed to do so.
HUMANITY does not provide prepaid return labels for change-of-mind returns unless expressly stated otherwise.
11. RETURN CONDITIONS
Customers may examine products to determine their nature, characteristics, and functioning, as they would reasonably be permitted to do in a physical store.
Customers are responsible for any diminished value resulting from handling beyond what is necessary for that purpose.
For clothing, customers may try on garments to check their size and fit.
However, excessive use, washing, damage, stains, or alterations may result in a deduction reflecting the actual diminished value of the returned product.
For padel rackets, customers may inspect the product and its characteristics.
Playing with a racket, causing scratches, damaging its surface, or subjecting it to excessive handling may result in a deduction reflecting the actual loss of value.
Any deduction will be assessed individually and must be justified.
HUMANITY does not automatically refuse statutory withdrawals solely because the original packaging has been opened.
Customers are encouraged to return products with their original packaging, labels, and accessories whenever possible.
Missing packaging or labels may be considered only where they cause a demonstrable reduction in the product's value.
These conditions do not affect statutory remedies for defective or non-conforming products.
12. REFUNDS
When a customer validly exercises their statutory right of withdrawal, HUMANITY will refund the payments required by law.
This includes the applicable standard outbound delivery costs.
Additional costs resulting from the customer's choice of a delivery method more expensive than the least expensive standard delivery option offered may be excluded from the refund.
Refunds will be issued without undue delay and within 14 calendar days after HUMANITY is informed of the customer's decision to withdraw.
Where legally permitted, HUMANITY may withhold the refund until the returned products have been received or the customer provides evidence of having sent them back, whichever occurs first.
Refunds will normally be processed using the original payment method, unless the customer expressly agrees otherwise and incurs no additional cost.
HUMANITY reserves the right to make legally permitted deductions for diminished product value caused by excessive handling.
13. PADEL RACKET CARE AND USE
HUMANITY padel rackets are designed for their intended sporting purpose.
Customers should follow reasonable care and maintenance recommendations.
Examples of potentially damaging conduct include:
Intentionally striking hard surfaces.
Exposing rackets to extreme temperatures.
Improper storage.
Unauthorized structural modifications.
Using the racket for purposes unrelated to its intended sporting function.
Damage caused solely by misuse or external accidents is not considered a manufacturing defect.
However, the existence of visible damage or signs of use does not automatically exclude a customer's statutory guarantee rights.
HUMANITY will assess warranty claims individually and in accordance with applicable consumer legislation.
14. LIMITED COLLECTIONS AND EXCLUSIVE RELEASES
HUMANITY may release products in limited quantities or exclusive collections.
These products may not be restocked once sold out.
We reserve the right to establish reasonable purchase limits and promotional conditions.
Unless a statutory exception applies, limited-edition status does not remove the customer's right of withdrawal or legal guarantee.
15. COMMUNITY AND EVENTS
HUMANITY may organize or collaborate in sporting and community events, including padel tournaments, running sessions, social gatherings, and other activities.
Participation in specific events may be subject to separate registration requirements, participation conditions, safety rules, and event-specific terms.
Any event participation fees, cancellation conditions, and applicable consumer rights will be communicated before registration.
Participation in sporting activities may involve inherent physical risks.
Participants are expected to follow reasonable safety instructions and event regulations.
Nothing in these Terms excludes liability that cannot legally be limited or excluded.
16. CUSTOMER SUPPORT
For questions regarding orders, shipping, returns, product guarantees, or these Terms & Conditions, please contact:
HUMANITY
Website: humanityoriginal.com
Email: info.humanityoriginal@gmail.com
BE REAL, BE HONEST.
HUMANITY — MORE THAN A BRAND.
ANNEX — MODEL WITHDRAWAL FORM
(COMPLETE AND RETURN THIS FORM ONLY IF YOU WISH TO WITHDRAW FROM THE CONTRACT)
TO: HUMANITY, A SPORTSWEAR, PADEL EQUIPMENT AND LIFESTYLE BRAND BASED IN SPAIN, OPERATING THROUGH THE WEBSITE HUMANITYORIGINAL.COM (EMAIL: INFO.HUMANITYORIGINAL@GMAIL.COM).
I HEREBY GIVE NOTICE THAT I WITHDRAW FROM MY CONTRACT OF SALE OF THE FOLLOWING GOODS:
— PRODUCT(S): __________________________________
— ORDER NUMBER: __________________________________
— ORDERED ON (*) / RECEIVED ON (*): __________________________________
— NAME OF CONSUMER(S): __________________________________
— ADDRESS OF CONSUMER(S): __________________________________
— SIGNATURE OF CONSUMER(S) (ONLY IF THIS FORM IS NOTIFIED ON PAPER): __________________________________
— DATE: __________________________________
(*) DELETE AS APPROPRIATE.
TERMS AND CONDITIONS
© 2026 HUMANITY — Streetwear, gymwear, padelwear & high-performance padel equipment
SUPPORT
info.humanityoriginal@gmail.com
BE REAL, BE HONEST